Transforming Lives Through Insurance

We're dedicated to making coverage affordable and accessible for underserved communities. Through innovative partnerships, we're turning challenges into opportunities—driving real change for our customers, partners, and the broader community.

3.5M

Lives Covered

#

Partnerships

2.8M

First Time Insurance Users 

>80%

of Customers Reported Improved Quality of Life

By working with partners across various sectors, we’re helping families avoid debt, protect their health, and navigate life’s uncertainties with confidence. Here’s how our impact extends beyond insurance:

Increased access to Insurance
¾ of customers are accessing insurance for the first time, with more than half  being female
Improved Financial Planning
50% Have been able to invest more in their business because they know they have insurance in case of a financial shock.

Without Insurance:

60% would have used their savings or selling an asset if hospitalized 

25% would have had to borrow money if hospitalized 

Improved Financial Planning
Over 50% of customers say the amount of time they spend worrying about their finances has decreased because of insurance.

Of those who say their claim payout was helpful:

33% mention the ability to pay off their hospital bills

33% mention the ability to get hospital treatment in time

19% report a reduction of stress levels during health emergencies

Customer Stories

Freeing People From the Fear of Financial Shocks

By working with partners across various sectors, we’re helping families avoid debt, protect their health, and navigate life’s uncertainties with confidence. Here’s how our impact extends beyond insurance:

Increased Access to Insurance 

~3/4 of customers did not have access to health insurance products before FHC. Women were more likely to men to be gaining access for the first time.

85% of people said their lives have improved because of the insurance.

Without the insurance, ~60% would have to use savings or sell an asset if hospitalized and another ~25% would have to borrow money.

Stronger Finances & Investment

Even among customers who have not claimed, over 50% have been able to invest more money into their business because they know they have insurance in case of a financial shock.

Over 60% of customers, even those that have not claimed, said they are better able to reach their financial goals because of the insurance.

Greater Peace of Mind

Over 50% of women say the amount of time they spend worrying about their finances has decreased because of the insurance.

Changing Perceptions

Over 75% of customers who have claimed have mentioned the insurance helped lesson the obligation of loan repayment.

Claim payouts were used for a wide range of purposes with many individuals using the money in multiple ways. ~50% of claimants put the money towards medical bills or expenses, 20% used it for household expenses, 20% for investing in their business, and others used it to repay loans, cover transport costs, or pay for school fees.

Accelerate Your Growth with Proven Impact

Partner with us for solutions that deliver real results. Our success stories show higher customer engagement and profit growth across Africa. Ready to grow?